Management Skills: New Manager Training in Essential Skills
What you will learn
- Motivate your employees and create high engagement and empowerment.
- Provide specific job training for your team members..
- Lead teams to become high performing teams engaged in continuous improvement.
- Understand and develop "lean management" problem-solving and process improvement.
- Resolve conflicts with others and among team members.
Section 1: Introduction to the Essential Skills
Section 2: Responsibilities: Communication, Boundaries and Delegation
Section 3: Developing Employee Skills
Section 4: Motivating Your Team Members
Section 5: Coaching and Communication Skills
Section 6: Difficult Conversations - Giving and Receiving Feedback
Section 7: Discipline - Justice, Discipline and Self-Control
Section 8: Team Formation and Organization
Section 9: Team Facilitation & Decision Making
Section 10: Conflict Resolution
Section 11: Keeping Score and Goal Setting
Section 12: Problem Solving Process Improvement
Section 13: Improving Your Work Process
Management Skills Certification in Developing People, Leading Teams & Process Improvement
- There are no requirements for this course other than the desire to become a highly successful manager.
Most new managers have the technical skills to succeed. What they often lack is the skill of managing, motivating and developing their employees. This course will provide those skills that are essential to your success as a manager.
This course is organized around three critical blocks of skills: First, managing and motivating individuals; second, leading high performing teams; and third, engaging their people in the continuous improvement of work processes. If a you can master these skills your success is virtually guaranteed.
The lessons in this course are strongly influenced by the instructor's extensive background in lean management and in developing high performing teams. The course is ideally suited for new managers in companies wanting to develop lean culture. It is also perfect for young entrepreneurs who are just beginning their journey as managers. The instructor has 45 years of experience training managers and building a culture of teamwork at companies like Honda, Shell Oil, Corning, Honeywell and many others.
This course is structured to facilitate the relationship between the new manager and a coach. There are thirteen exercises that ask the student to put the lessons to work with their team or practice with their coach. The instructor employs an "action-learning" model, recognizing that the best learning occurs from applying the lessons to the student's real work situation, and from receiving feedback from a coach. It is intended as a comprehensive model and curriculum for new managers.
Recognition and Celebration:
When you complete this course, you will receive a certificate of completion from Udemy. However, this is a demanding course and you are asked to demonstrate competence in managing people, teams and processes. The instructor believes that you deserve more recognition. If you complete the assignments and send a portfolio of completed assignments to the instructor you will be recognized with a Green Belt certification by the Institute for Leadership Excellence; and, the author will send you ebook copies of his three most recent books on coaching, team leadership, and developing lean organization and culture. You deserve it!
Note: this course duplicates much of the material in the instructor's popular Team Leadership course. However, there is new material for new managers on employee discipline, communication and conflict resolution. In this course the instructor speaks to the needs and experience of newly promoted managers and entrepreneurs.
I recently received the following message from one of my students who just completed this course:
"Good morning Larry. I just finished your course and I did leave a review but just wanted to message you, to tell you, thank you for the course. I mentioned on the review but the company I work for went from a complete zoo to a respectable place to work in just under 2 months and it was mainly because of this course and your info. People have complemented me on the great job I have been doing and I do owe it to you so thank you! I will be doing your other course and you should continue doing more courses because you are a great teacher!" Kevin Mohammed
Who this course is for:
- New managers or recently promoted managers who want to learn the basic skills of managing people, leading teams and improving work processes.
- Any manager wanting to improve their people management skills.