This is the Newest Course which give you the opportunity of a full preparation and ensures your success in your ITIL® Exam from the first try.
This course is developed according to the official Exam Guide from ITIL, so you can pass the actual ITIL® Certification Exam from the first Try!
This course prepares you for an internationally recognised qualification in ITIL® Service Management; by far the most widely adopted and globally recognized best practice for Service Management.
ITIL® provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.
Familiarity with IT services and Service management is useful but not essential
What will you learn
Introduction to ITIL
ITIL Service Strategy
Continual Service Improvement
ITIL Certification importance
ITIL Exam Guide